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Training For Managers And Supervisors
Our well established range of training courses for staff who are, or wish to become, managers or supervisors covers subjects such as:- Managing and Developing People, Managing and Promoting Change, Managing Information, Managing Resources, Presentation Skills, and Supervision and Appraisal. Details of all these courses can be found below.
More advanced training can be found on the "Training for National Vocational Qualifications" page.
Course Booking Information can be found at the foot of this page.
Course Details
- Assertiveness for Managers and Supervisors
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This training course will provide participants with the assertiveness skills and techniques needed in their day-to-day working environment, with particular emphasis being placed on the skills and techniques needed when providing customer facing services and managing and supervising staff.
This course is intended for anyone working in a supervisory or management role, and will be of particular benefit to new or inexperienced managers and supervisors.
Course Duration: 1 day.
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- Coaching Skills
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This training course will provide participants with the coaching skills and techniques needed to effectively train and develop staff.
This course is aimed at all managers and supervisors responsible for staff training and development.
Course Duration: 1 day.
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- Managing Activities
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This course will give an understanding of the process of managing activities.
It will help participants to understand the activities they manage; have a clear understanding of why they do what they do; examine the demands, constraints and choices they have in their roles; understand managerial effectiveness through planning and the benefits effective management can give to both the individual and the organisation.
This course is intended for people with experience of working in a supervisory or management role.
Course Duration: 1 day.
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- Managing and Developing People
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This course will give an understanding of the management process, and of the benefits effective management can give to both the individual and the organisation.
Participants will develop an understanding of the relationship between leadership and management, and the purpose of managing and developing teams. They will learn to recognise their own preferred style of management, and the importance of motivation and performance management.
This course is intended for people with experience of working in a supervisory role.
Course Duration: 1 day.
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- Managing and Promoting Change
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This course will give an understanding of the need for change as an organisation, and its employees, respond and adapt to a rapidly changing legislative, business and social environment. It will provide an understanding of the process of change and its effects on people and organisations.
Participants will learn to benefit from change by effective planning, management, control and monitoring.
This course is intended for people with experience of working in a supervisory or management role.
Course Duration: 1 day.
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- Managing Information
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This course will give an understanding of the process of managing information.
It will help participants develop a clear understanding of the need to manage information; distinguish between valid and non-valid information and how best to gather it; develop an understanding of analytical techniques; how best to use information with decision making; how to write reports and presentations; and understand the requirements and benefits of information systems.
This course is intended for people with experience of working in a supervisory or management role.
Course Duration: 1 day.
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- Managing Resources
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This course will give an understanding of resource management issues, and the benefits of effective resource management for the individual and the organisation.
Participants will learn how resources are used and wasted, and how to manage them effectively.
This course is intended for people with experience of working in a supervisory or management role.
Course Duration: 1 day.
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- Presentation Skills
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This course will give an understanding of how people learn, and how to use that understanding to design, develop and deliver presentations.
It also gives participants the opportunity to design and deliver a short presentation, gives practical tips and advice on presentation technique, together with the opportunity to receive feedback and help from an experienced trainer.
This course is intended for anyone needing to pass on knowledge and skills.
Course Duration: 1 day.
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- Self and Time Management
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This course will give an understanding of self- and time-management issues, and the benefits of effective self- and time-management for the individual and the organisation.
Participants will learn how time is used and wasted, the power of delegation and priorities, and how to work more efficiently by improving their self-management and use of time.
This course is intended for people with experience of working in a supervisory or management role.
Course Duration: 1 day.
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- Self Directed Support
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This training course will provide participants with an understanding of customer care and business planning, and looks at the benefits and implications of self directed support for current care services.
This course is aimed at all managers and supervisors responsible for customer care and business planning.
Course Duration: 1 day.
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- Supervision and Appraisal
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This course will give an understanding of the supervision and appraisal processes, and of the benefits effective supervision and appraisal can give to both the individual and the organisation.
Participants will learn how to design and implement an appraisal scheme, how to plan and conduct appraisal interviews, and how to use supervision and appraisal as a tool for staff development.
This course is intended for people with experience of working in a supervisory or management role.
Course Duration: 1 day.
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- Training for Trainers
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This course will give an understanding of how people learn, and how to use that understanding to meet their training needs.
It looks at identifying training needs, developing training plans, designing and implementing training programmes, and designing and delivering presentations. It also gives participants the opportunity to design and deliver a short presentation, gives practical tips and advice on presentation technique, together with the opportunity to receive feedback and help from an experienced trainer.
This course is intended for anyone needing to pass on knowledge and skills.
Course Duration: 2 days.
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Course Booking Information
Booking our courses is as easy as 1-2-3, it really couldn't be easier!
Simply follow these 3 easy steps...
- Choose the course(s) you want.
- Check with us for course availability and price.
- Phone, fax, email or post your course booking to us.**
We will confirm your booking by return of post, and send you course joining instructions 5 working days before the course starts.
**Telephone bookings must be confirmed in writing within 7 working days.
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